Small studio. No surprises.
You deal with one person from first chat to launch. Here’s exactly what happens, in what order, and what we’ll need from you.
The four tickets
Four tickets on the rail, in this order. You’ll always know which one we’re on.
- ORDER 00120 MIN · FREE
1×Chat
Tell us what’s eating your time. No jargon, no hard sell, just a conversation about your business.
- ORDER 002IN WRITING
1×Quote
A plain-English quote: what we’ll build, what it costs and how long it takes. Nothing starts until you say yes.
- ORDER 003YOU TEST IT
1×Build
We build it around how you already work. You try to trip it up; we tune it until it sounds like you.
- ORDER 004ONGOING
1×Look after
We launch it, watch it closely in the first weeks and keep improving it. You get on with your day.
The first ticket is on us.
A free 20 minute call about your business, or a message in the chat if you’d rather type. No jargon, no hard sell.
Three ways to work together
One-off project
YOU KNOW WHAT YOU NEED BUILT.
A written quote with a fixed scope. We build it, you test it, we hand it over with a plain-English guide to how it works.
Build & look after
YOU WANT IT BUILT AND KEPT RUNNING.
The project, plus a monthly care plan: monitoring, small changes, improvements and someone to message when you need a hand.
Advice only
YOU WANT TO UNDERSTAND YOUR OPTIONS FIRST.
Consultation sessions and a written plan. Do it yourself afterwards, or bring us in for any part of it.
Every job is quoted individually because every business is different. You’ll always see the price in writing before anything starts.
What we’ll need from you
- About 30 minutes for the first chat
- Your prices, policies and the questions customers ask
- Logins to the tools we’re connecting (we’ll show you how to share them safely)
- Honest feedback when you test things
What you can count on
Plain English, always.
If we can’t explain it simply, we don’t understand it well enough to build it for you.
You talk to the person doing the work.
No account managers or call centres. The founder answers the chat and builds your system.
You own what we build.
Accounts, content and automations are set up in your name. Leave whenever you like and take it all with you.
If AI isn’t worth it, we’ll say so.
Sometimes a better form or a simple spreadsheet is the answer. We’d rather tell you than sell you.
Working together
Do you charge for the first conversation?
No. The intro chat is free and there’s no obligation. If we’re not the right fit, we’ll say so and point you somewhere better if we can.
How do payments work?
Projects are quoted in writing up front. Larger projects are usually split into a deposit and stage payments, which will be set out in your quote.
What if I want changes later?
Small tweaks are part of a care plan. Bigger changes get a short written quote first, so there are never surprises on an invoice.
Will I be locked in?
No. Everything is set up in your name, so you can take it elsewhere at any time.